Update - Monday 5 November 2007

Sales Awards Event
A huge thank you to everyone that took the time to attend our Sales award event at the Nawab. I thought it was a really good and enjoyable night. Everyone seemed to find it a useful opportunity to mix and socialise with colleagues from Team 4107, and it was useful for everyone to now be able to put a face to the branch.

Especial thanks to

• Hardy St
• Woodsend Rd

who both received "best in class" awards.

The top award on the night went to Upper Chorlton Rd who received the monthly Team 4107 shield. Ash and his team took the award due to their excellent Home phone sales and travel money pre-orders sales. Ash has now hit his pre-order target and so will shortly start selling Euro On-Demand.

Can anyone take the shield off Ash for November!

Thanks also for the feedback that you gave on the venue and the food and we will certainly be bearing this in mind when looking to book other events.

Week 32 Update
A great week!

We achieved target on

• Car Insurance
• IAS - New Accounts
• Special Delivery
• Travel Money

We were also within 5% of hitting target on

• Banking
• Travel Insurance

Phil has also asked me to pass on his thanks for the results we have been delivering of late.

Clearly as we approach the key Christmas period. Please maintain the level of performance we are now delivering. The key priorities over the coming weeks will be -

Banking - Never Assume - Always ask "Do you know / would you like to pay by Debit Card"

Special Delivery -
Never Assume - Always ask " Is it worth more than £34?, would you like it to be guaranteed delivery for tomorrow?"

Travel -
Always give out a Travel Insurance quote to any travel enquiry. Don't forget that the improved rate has been extended on Travel Money.

Broadband -
Starting having those conversations -
"Do you have a computer at home?" -
"Did you know that the Post Office now offers a Broadband service"
" I can let you know what strength of connection you will get with us"

Good Luck!


And Finally
If I didn't manage to get your e-mail address from you on Tuesday can you let me have it, and I can then include you in our discussion board.

Many Thanks
John