We are now 2 weeks away from the end of this financial year and the end of quarter 4 activity.
So how are we doing?
Against our key products we are -
Credit Card - 80% against target - Keep pushing on the applications particularly around the great use of our card for overseas customers. Again on Sunday on "It
pays to watch" - Martin Lewis was once again celebrating our card as the No1 card for overseas purchases!
Car Insurance - 90% against Target
Home Insurance - 105% against Target
Great performance keep the conversations going around our great customer offer of £100 Cash back if they take out both Car and Home Insurance.
IAS - 94% against Target
We have a great opportunity here with the fragility of the financial markets to really promote this great product as a safe and reliable savings vehicle.
Telephony - 175% Target
We have done amazingly well with Home Phone this year - Many thanks for all your efforts. We are 6th out of 61 BDM areas in Community a superb effort. I know that the take-up on Broadband has been difficult but keep the conversions going around Home Phone and make sure that you also introduce Broadband into the conversation and the sales will come!
Travel Insurance - 89% Target
This has been a tough product for everyone this year. Across the 9 BDM areas we have the highest targets and we have delivered the highest number of Policies, so if we can hit the 90% mark then I think we would have had a good year.
Travel Money - 150% against Target
What can I say! - An amazing year we have blown the target and every other BDM area. Thank you for all your efforts. Keep the focus on this key product, as historically the 2nd year of Travel Money on Demand can be a difficult year to maintain the momentum.
And Finally!
As many of you will know by now, a new structure is being introduced from the 31st March, this means that I will no longer be the BDM for your branch. Further details will be coming out to you shortly.
Naturally I am disappointed to be moving on at this time. However, I would just like to take this opportunity to thank you all for the wonderful support you have given me over the last 18 months. We have made a significant difference, and have clearly demonstrated that as team of Subpostmasters - Team 4107 was simply the best! - Good Luck and Keep up the Good Work!
John
Monday 17 March 2008
Sunday 24 February 2008
Update - 25 February 2008
Countdown - to 3 Day Homephone Spectacular
We are no just 2-days away from our Homephone spectacular which starts on Wednesday 26 February through to Friday 29 February. Are you ready for it?!
I am asking every branch to achieve a minimum of just 1 Homephone sale per day over the 3-days. By achieving this minimum number of Homephone sign-up's you will be making a major contribution to delivering our Quarter4 targets as well as supporting the 4-11 strategy, and don't forget the excellent remuneration that youn can now earn.
Key Actions - Between now and Wednesday
This is our number one product for this week - I am asking everyone to really get behind and support this campaign.
As an added incentive the Top branch who achieves a minimum of at least 10 sign-ups over the 3-days will receive £150 in vouchers.
I will be in branch throughout the 3-days so if you would like me to come to your branch and support you during this campaign, please let me know.
Once again, I am urging you all to really get behind this campaign and lets demonstrate once again just what a great team 4107 really is!
Don't forget to text me everytime you achieve a sale.
Good Luck!
John
We are no just 2-days away from our Homephone spectacular which starts on Wednesday 26 February through to Friday 29 February. Are you ready for it?!
I am asking every branch to achieve a minimum of just 1 Homephone sale per day over the 3-days. By achieving this minimum number of Homephone sign-up's you will be making a major contribution to delivering our Quarter4 targets as well as supporting the 4-11 strategy, and don't forget the excellent remuneration that youn can now earn.
Key Actions - Between now and Wednesday
- Make sure that you and your staff are fully familiar with the products
- Make sure that you and your staff all practise and are familiar and confident with the conversations you will need to be having with your customers
- Do you have a supply of leaflets and Applications - If not order some today or borrow them from your nearest branch.
- Use the discussion board to obtain an emergency supply of forms from your colleagues
- Is you Point of Sale correct?
- Do not forget to us the t-shirts and balloons
- Make sure that you enjoy and have fun withis campiagn
This is our number one product for this week - I am asking everyone to really get behind and support this campaign.
As an added incentive the Top branch who achieves a minimum of at least 10 sign-ups over the 3-days will receive £150 in vouchers.
I will be in branch throughout the 3-days so if you would like me to come to your branch and support you during this campaign, please let me know.
Once again, I am urging you all to really get behind this campaign and lets demonstrate once again just what a great team 4107 really is!
Don't forget to text me everytime you achieve a sale.
Good Luck!
John
Wednesday 13 February 2008
Update - 13 February 2008
We are now well into Q4 activity - How is it going - Any good news stories you would like to share?
Current Performance
In order to achieve target - In the remaining 7 weeks we need to achieve
CC - 49 Sales
Car Ins - 21 Sales
IAS - 80 New Accounts
SD - 39,233
Telephony - 71
Travel Insurance - 704
Travel Money - £514,333.
At present my main concerns are Travel Insurance & Travel Money. However, we have a great opportunity with Half - Term, Easter and the Great Rate Campaign. Please make sure that you are having those all important conversations. Make sure that you are mentioning to all customers about Travellers Cheques and Travel Insurance. Many customers will be booking their Summer Holidays, make sure that they see us as a provider of Travel Insurance.
Car Insurance
The £50 offer is back! - and we know that this is well liked by our customers and we have already seen a marked increase in quotes. Please make sure that you have the correct Point of Sales on display and make sure that you look out for the key customer signals, Keys , Car Magazines etc.
Telephony
We are by far the best performing area for Telephony sales - A huge Thanks for all your efforts. We are in distance of the flag, and we only need to achieve 10 Live accounts each week to achieve target. This is a great product and with BT increasing many of their core prices there has never been a better time to promote this great product with your customers.
And Finally!
We have achieved an awful lot this year, and many of you have delivered some excellent results particularly around our key focus products. I would really like us to finish the year on a high, and to set us up for 2008/09. Please give our key products a final push over the remaining few weeks of the year, and in doing so I have absolutely no doubt that we can achieve these targets. and demonstrate just how good Team4107 really is!
Many Thanks
John
Current Performance
In order to achieve target - In the remaining 7 weeks we need to achieve
CC - 49 Sales
Car Ins - 21 Sales
IAS - 80 New Accounts
SD - 39,233
Telephony - 71
Travel Insurance - 704
Travel Money - £514,333.
At present my main concerns are Travel Insurance & Travel Money. However, we have a great opportunity with Half - Term, Easter and the Great Rate Campaign. Please make sure that you are having those all important conversations. Make sure that you are mentioning to all customers about Travellers Cheques and Travel Insurance. Many customers will be booking their Summer Holidays, make sure that they see us as a provider of Travel Insurance.
Car Insurance
The £50 offer is back! - and we know that this is well liked by our customers and we have already seen a marked increase in quotes. Please make sure that you have the correct Point of Sales on display and make sure that you look out for the key customer signals, Keys , Car Magazines etc.
Telephony
We are by far the best performing area for Telephony sales - A huge Thanks for all your efforts. We are in distance of the flag, and we only need to achieve 10 Live accounts each week to achieve target. This is a great product and with BT increasing many of their core prices there has never been a better time to promote this great product with your customers.
And Finally!
We have achieved an awful lot this year, and many of you have delivered some excellent results particularly around our key focus products. I would really like us to finish the year on a high, and to set us up for 2008/09. Please give our key products a final push over the remaining few weeks of the year, and in doing so I have absolutely no doubt that we can achieve these targets. and demonstrate just how good Team4107 really is!
Many Thanks
John
Friday 1 February 2008
Wednesday 23 January 2008
Update - 23 January 2008
Thanks to everyone that came along to Tuesdays evening training session. I do hope that you found the session to be useful and that you are now aware of the key role that you can all play in driving Quarter 4 activity. The next few months are a key time for the business as we work towards closing a significant income gap. This can only be achieved by you driving sales activity through your branch.
All branches should now have their own sales days planned and target activity set in order to drive sales. Good Luck, but above all else have Fun on the day!. If there is anything that I can do to support you through these sales days, then please do not hesitate to get in touch.
HYS - You should by now have received your Have Your Say Questionnaires, please make every effort to complete and return. Your views really are important in driving and shaping the business as part of our forward 4-11 plan.
Future Team Meeting Dates
April 29
May 22
June 24
July 22
August 28
September 23
October 28
November 25
December 16
As i mentioned I am still on the look out for suitable venues for training events in the Manchester area. Should you know of any please let me know.
If there are any issues or comments / questions you wish to raise with regards to Q4 activity, then why not go to our Yahoo Discussion board and put these to me or your colleagues. You are very much the customer and owner of that forum - so why not give it a go!
Many Thanks & Good Luck
John
All branches should now have their own sales days planned and target activity set in order to drive sales. Good Luck, but above all else have Fun on the day!. If there is anything that I can do to support you through these sales days, then please do not hesitate to get in touch.
HYS - You should by now have received your Have Your Say Questionnaires, please make every effort to complete and return. Your views really are important in driving and shaping the business as part of our forward 4-11 plan.
Future Team Meeting Dates
- February 19 & 26. I am hoping to have guests from both 1st rate & Parcelforce, so please make very effort to attend.
April 29
May 22
June 24
July 22
August 28
September 23
October 28
November 25
December 16
As i mentioned I am still on the look out for suitable venues for training events in the Manchester area. Should you know of any please let me know.
If there are any issues or comments / questions you wish to raise with regards to Q4 activity, then why not go to our Yahoo Discussion board and put these to me or your colleagues. You are very much the customer and owner of that forum - so why not give it a go!
Many Thanks & Good Luck
John
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