Update - 17 March 2008

We are now 2 weeks away from the end of this financial year and the end of quarter 4 activity.

So how are we doing?

Against our key products we are -

Credit Card - 80% against target - Keep pushing on the applications particularly around the great use of our card for overseas customers. Again on Sunday on "It
pays to watch" - Martin Lewis was once again celebrating our card as the No1 card for overseas purchases!

Car Insurance - 90% against Target
Home Insurance - 105% against Target
Great performance keep the conversations going around our great customer offer of £100 Cash back if they take out both Car and Home Insurance.

IAS - 94% against Target
We have a great opportunity here with the fragility of the financial markets to really promote this great product as a safe and reliable savings vehicle.

Telephony - 175% Target
We have done amazingly well with Home Phone this year - Many thanks for all your efforts. We are 6th out of 61 BDM areas in Community a superb effort. I know that the take-up on Broadband has been difficult but keep the conversions going around Home Phone and make sure that you also introduce Broadband into the conversation and the sales will come!

Travel Insurance - 89% Target
This has been a tough product for everyone this year. Across the 9 BDM areas we have the highest targets and we have delivered the highest number of Policies, so if we can hit the 90% mark then I think we would have had a good year.

Travel Money - 150% against Target
What can I say! - An amazing year we have blown the target and every other BDM area. Thank you for all your efforts. Keep the focus on this key product, as historically the 2nd year of Travel Money on Demand can be a difficult year to maintain the momentum.

And Finally!
As many of you will know by now, a new structure is being introduced from the 31st March, this means that I will no longer be the BDM for your branch. Further details will be coming out to you shortly.

Naturally I am disappointed to be moving on at this time. However, I would just like to take this opportunity to thank you all for the wonderful support you have given me over the last 18 months. We have made a significant difference, and have clearly demonstrated that as team of Subpostmasters - Team 4107 was simply the best! - Good Luck and Keep up the Good Work!

John